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Frequently Asked Questions

Man and woman walking beside a herd of horses

Cowboy Protection FAQs

Your Top Questions, Answered.

We get it. Shopping for the right pain-relief solution can be a difficult and sometimes confusing task. That’s why we’ve gathered the most-asked questions from our customers, and organized them here to help you!

Still have a question, or maybe you need a bit more help finding the Cowboy Protection formula that’s right for you? Not a problem, our Customer Support Team is always happy to help!

Frequently Asked Questions

  • All
  • Customer Service
  • Orders & Shipping
  • Topical Roll-On Formulas
  • Use & Safety

Great question! There are a number of resources you can use to find the right Cowboy Protection Topical Roll-On formula for you:

The Cowboy Protection Blog is an excellent resourse filled with articles that are packed with product information, and pain-relief tips & tricks from industry professionals.

Each product section has it’s own suite of information, tailored to that specific formula. You can shop our Back Pain, Muscle Soreness, and Arthritis Pain formulas to read-up on each of their particular benefits.

Finally, our Customer Support Team is always happy to help you choose the formula that’s right for you.

Accidents happen – especially in the postal system! If you’ve received your order and noticed that your items are damaged or defective in any way, please contact our Customer Support Team and we’ll be happy to help make the situation right.

We ship all of our orders using Canada Post Xpresspost – delivery is typically guaranteed across Canada within 3–4 business days. In remote areas of Canada, delivery could take up to 8 business days.

We often like to use a single term to sum up Cowboy Protection topical pain relievers – Effectiveness.

Cowboy Protection was originally formulated to provide pain relief for thousand pound racehorses running at speeds of up to 44 mph/70 km. In most cases, the efficacy of various topical pain relievers can be attributed to three things:

 1. The QUALITY and STABILITY of the medicinal ingredients used.
 2. The ABSORBANCY of the cream, lotion or gel that the medicinal ingredients are blended into.
 3. The MANUFACTURING PROCESS by which they are formulated and blended.

The quality of our medicinal (and non-medicinal) ingredients, our fast penetrating, absorbent bases and unique manufacturing process are just a few of the reasons why users often see superior results with Cowboy Protection topical pain relievers versus other brands. Just like numerous other products on the market today, not all topical pain relievers are created equal either. Some are simply better than others.

Cowboy Protection topical pain relievers are applied to the area of pain and discomfort. They are for the relief of minor aches and pains of joints, muscles, and back ache.

When Cowboy Protection is applied to painful joints and sore muscles, the pain relieving medication in Cowboy Protection goes to work at the site of application to either block the pain completely (arthritis/back pain formula) or provide the sensation of pain relief (muscle soreness formula).

It varies depending on the individual, the type of pain being treated (arthritis vs. muscle), and the intensity and severity of the pain. Cowboy Protection topical pain relievers provide some of the fastest, longest lasting pain relief of any topical pain medication on the market today. In fact, many other brands have to provide their product in the form of a pain relieving patch in order to match the length of time that Cowboy Protection provides pain relief for.

With Cowboy Protection for Arthritis, many users will experience 24 hours or more of pain relief on just a single application. It may take up to ten days in order to build up to this length of relief, but with regular use you will find that the pain relief begins to last longer and longer.

Cowboy Protection for Back Pain provides similar, long lasting results; it starts off cool and then a feeling of soothing warmth takes its place.

Cowboy Protection for Muscle Soreness is shorter acting than either Cowboy Protection for Arthritis or Back Pain, it usually lasts anywhere from for 3-8 hours depending on the individual and the intensity and severity of the pain. It is highly recommended for professional and amateur athletes requiring pain relief during exercise, training or competition.

The medicinal ingredients used in Cowboy Protection topical pain relievers are not generally absorbed into the bloodstream or the body. They are concentrated at the site of application and therefore they should not interfere with any oral medication you may be taking.

However, with an oral prescription medication, always seek the advice of your doctor or pharmacist first.

Please consult a Physician first before using Cowboy Protection on any child 12 years of age or younger.

DO NOT USE Cowboy Protection if you have any of these skin conditions.

Absolutely do not use Cowboy Protection if you have open wounds, sunburned, blistered or damaged skin.

If you are still experiencing pain after using Cowboy Protection for a few days, please seek medical attention and the advice of a Physician immediately.

DO NOT USE Cowboy Protection with a heating page.

An electric heating pad may cause burns to persons who may be unable to feel pain to the skin because of the medication being applied to a particular area. A heating pad should never be used by a person who has skin that is not sensitive to temperature change. Since Cowboy Protection can affect pain and skin temperature perception, please do not use a heating pad when using it.

Great question! There are a number of resources you can use to find the right Cowboy Protection Topical Roll-On formula for you:

The Cowboy Protection Blog is an excellent resourse filled with articles that are packed with product information, and pain-relief tips & tricks from industry professionals.

Each product section has it’s own suite of information, tailored to that specific formula. You can shop our Back Pain, Muscle Soreness, and Arthritis Pain formulas to read-up on each of their particular benefits.

Finally, our Customer Support Team is always happy to help you choose the formula that’s right for you.

Accidents happen – especially in the postal system! If you’ve received your order and noticed that your items are damaged or defective in any way, please contact our Customer Support Team and we’ll be happy to help make the situation right.

We ship all of our orders using Canada Post Xpresspost – delivery is typically guaranteed across Canada within 3–4 business days. In remote areas of Canada, delivery could take up to 8 business days.

Accidents happen – especially in the postal system! If you’ve received your order and noticed that your items are damaged or defective in any way, please contact our Customer Support Team and we’ll be happy to help make the situation right.

We ship all of our orders using Canada Post Xpresspost – delivery is typically guaranteed across Canada within 3–4 business days. In remote areas of Canada, delivery could take up to 8 business days.

Great question! There are a number of resources you can use to find the right Cowboy Protection Topical Roll-On formula for you:

The Cowboy Protection Blog is an excellent resourse filled with articles that are packed with product information, and pain-relief tips & tricks from industry professionals.

Each product section has it’s own suite of information, tailored to that specific formula. You can shop our Back Pain, Muscle Soreness, and Arthritis Pain formulas to read-up on each of their particular benefits.

Finally, our Customer Support Team is always happy to help you choose the formula that’s right for you.

We often like to use a single term to sum up Cowboy Protection topical pain relievers – Effectiveness.

Cowboy Protection was originally formulated to provide pain relief for thousand pound racehorses running at speeds of up to 44 mph/70 km. In most cases, the efficacy of various topical pain relievers can be attributed to three things:

 1. The QUALITY and STABILITY of the medicinal ingredients used.
 2. The ABSORBANCY of the cream, lotion or gel that the medicinal ingredients are blended into.
 3. The MANUFACTURING PROCESS by which they are formulated and blended.

The quality of our medicinal (and non-medicinal) ingredients, our fast penetrating, absorbent bases and unique manufacturing process are just a few of the reasons why users often see superior results with Cowboy Protection topical pain relievers versus other brands. Just like numerous other products on the market today, not all topical pain relievers are created equal either. Some are simply better than others.

Cowboy Protection topical pain relievers are applied to the area of pain and discomfort. They are for the relief of minor aches and pains of joints, muscles, and back ache.

When Cowboy Protection is applied to painful joints and sore muscles, the pain relieving medication in Cowboy Protection goes to work at the site of application to either block the pain completely (arthritis/back pain formula) or provide the sensation of pain relief (muscle soreness formula).

It varies depending on the individual, the type of pain being treated (arthritis vs. muscle), and the intensity and severity of the pain. Cowboy Protection topical pain relievers provide some of the fastest, longest lasting pain relief of any topical pain medication on the market today. In fact, many other brands have to provide their product in the form of a pain relieving patch in order to match the length of time that Cowboy Protection provides pain relief for.

With Cowboy Protection for Arthritis, many users will experience 24 hours or more of pain relief on just a single application. It may take up to ten days in order to build up to this length of relief, but with regular use you will find that the pain relief begins to last longer and longer.

Cowboy Protection for Back Pain provides similar, long lasting results; it starts off cool and then a feeling of soothing warmth takes its place.

Cowboy Protection for Muscle Soreness is shorter acting than either Cowboy Protection for Arthritis or Back Pain, it usually lasts anywhere from for 3-8 hours depending on the individual and the intensity and severity of the pain. It is highly recommended for professional and amateur athletes requiring pain relief during exercise, training or competition.

Cowboy Protection topical pain relievers are applied to the area of pain and discomfort. They are for the relief of minor aches and pains of joints, muscles, and back ache.

It varies depending on the individual, the type of pain being treated (arthritis vs. muscle), and the intensity and severity of the pain. Cowboy Protection topical pain relievers provide some of the fastest, longest lasting pain relief of any topical pain medication on the market today. In fact, many other brands have to provide their product in the form of a pain relieving patch in order to match the length of time that Cowboy Protection provides pain relief for.

With Cowboy Protection for Arthritis, many users will experience 24 hours or more of pain relief on just a single application. It may take up to ten days in order to build up to this length of relief, but with regular use you will find that the pain relief begins to last longer and longer.

Cowboy Protection for Back Pain provides similar, long lasting results; it starts off cool and then a feeling of soothing warmth takes its place.

Cowboy Protection for Muscle Soreness is shorter acting than either Cowboy Protection for Arthritis or Back Pain, it usually lasts anywhere from for 3-8 hours depending on the individual and the intensity and severity of the pain. It is highly recommended for professional and amateur athletes requiring pain relief during exercise, training or competition.

The medicinal ingredients used in Cowboy Protection topical pain relievers are not generally absorbed into the bloodstream or the body. They are concentrated at the site of application and therefore they should not interfere with any oral medication you may be taking.

However, with an oral prescription medication, always seek the advice of your doctor or pharmacist first.

Please consult a Physician first before using Cowboy Protection on any child 12 years of age or younger.

DO NOT USE Cowboy Protection if you have any of these skin conditions.

Absolutely do not use Cowboy Protection if you have open wounds, sunburned, blistered or damaged skin.

If you are still experiencing pain after using Cowboy Protection for a few days, please seek medical attention and the advice of a Physician immediately.

DO NOT USE Cowboy Protection with a heating page.

An electric heating pad may cause burns to persons who may be unable to feel pain to the skin because of the medication being applied to a particular area. A heating pad should never be used by a person who has skin that is not sensitive to temperature change. Since Cowboy Protection can affect pain and skin temperature perception, please do not use a heating pad when using it.